Managing your subscription and billing
How to manage and update your billing and subscription in Kelloo.
Licensing in Kelloo is based on the number of resources you want to plan. You purchase a number of resource licenses and then every resource you create uses...
Fri, 11 Feb, 2022 at 12:02 PM
You can purchase a Kelloo subscription before or after your trial ends. Once your trial has ended you will not be able to use Kelloo unless you buy a subscr...
Thu, 1 Apr, 2021 at 11:28 AM
To buy additional resource licenses: Click set up in the top level menu then manage subscription. Click buy additional resource licenses. ...
Thu, 1 Apr, 2021 at 11:25 AM
To reduce the number of resource licenses: Click set up in the top level menu then manage subscription. Click reduce number of licensed resou...
Thu, 1 Apr, 2021 at 11:26 AM
Your Kelloo subscription will automatically renew at your subscription renewal date. We will attempt to charge the subscription renewal to the last credit c...
Thu, 1 Apr, 2021 at 11:28 AM
If you wish to cancel your Kelloo subscription, you must do this before your next renewal date. We will then process the cancellation on your renewal date a...
Thu, 1 Apr, 2021 at 11:22 AM
Kelloo subscriptions are either monthly or annual. To change the billing frequency: Click set up in the top level menu then manage subscription. ...
Thu, 1 Apr, 2021 at 11:26 AM
You will need to provide us with up-to-date credit card details if your credit card is due to expire or changes. To update your credit card details: ...
Thu, 1 Apr, 2021 at 11:28 AM
Your invoice details will be shown on your Kelloo invoice. If you are buying Kelloo on behalf of a company or organization you should enter their details he...
Thu, 1 Apr, 2021 at 11:28 AM
Select set up in the top level menu. Then select invoice history in the set up menu to view a history of your Kelloo subscription invoices. You can cho...
Thu, 1 Apr, 2021 at 11:28 AM